{"id":10,"date":"2026-04-06T17:40:25","date_gmt":"2026-04-06T17:40:25","guid":{"rendered":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/?page_id=10"},"modified":"2026-04-06T17:40:25","modified_gmt":"2026-04-06T17:40:25","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Refund Policy<\/h3>\n\n\n\n<p><strong>1. Eligibility for Refunds<\/strong><\/p>\n\n\n\n<ul>\n<li>Refunds are available only if you cancel your booking before the package\u2019s non-refundable period begins.<\/li>\n\n\n\n<li>Each package has its own cancellation rules:\n<ul>\n<li><strong>Flight + Accommodation<\/strong> \u2013 Refundable up to 10 days before departure.<\/li>\n\n\n\n<li><strong>Flight + Accommodation + Guided Tour<\/strong> \u2013 Refundable up to 12days before departure.<\/li>\n\n\n\n<li><strong>All-Inclusive Adventure<\/strong> \u2013 Refundable up to 14 days before departure.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>2. How to Request a Refund<\/strong><\/p>\n\n\n\n<ul>\n<li>Contact our customer support team via email or live chat with your booking reference.<\/li>\n\n\n\n<li>Once approved, refunds are processed to the original payment method within 3\u20134 business days.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Non-Refundable Items<\/strong><\/p>\n\n\n\n<ul>\n<li>Certain fees, such as booking service charges or third-party excursion fees, may not be refundable.<\/li>\n\n\n\n<li>Packages booked within the non-refundable period are final and cannot be refunded.<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Partial Refunds<\/strong><\/p>\n\n\n\n<ul>\n<li>If part of a package is non-refundable (e.g., guided tours or boat trips), you may receive a partial refund for eligible components.<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Travel Disruptions<\/strong><\/p>\n\n\n\n<ul>\n<li>In cases of unforeseen events (flight cancellations, government restrictions, natural disasters), we will provide credit, rescheduling options, or refunds according to the situation and package rules.<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Contact Support<\/strong><\/p>\n\n\n\n<ul>\n<li>For questions about refunds, reach out to our support team [24\/7] email<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Refund Policy 1. Eligibility for Refunds 2. How to Request a Refund 3. Non-Refundable Items 4. Partial Refunds 5. Travel Disruptions 6. Contact Support<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/wp-json\/wp\/v2\/pages\/10"}],"collection":[{"href":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":1,"href":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":178,"href":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/wp-json\/wp\/v2\/pages\/10\/revisions\/178"}],"wp:attachment":[{"href":"https:\/\/oz247616ht4436spring26.students.acg.edu\/OZ247616PROJECT\/wordpress\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}